Ingeniero de Sistemas – Administrador de Plataforma Transaccional
HappyMondays.com.gt · Guatemala
Description du poste
About the role
We are looking for a Systems Engineer who will be responsible for the operation and proper functioning of a transactional platform. The role includes monitoring the system, handling incidents, coordinating with suppliers and overseeing maintenance, improvements and implementations to ensure continuity, availability and reliability.
Key responsibilities
- Administer and monitor the transactional platform.
- Supervise POS devices, validators and related equipment.
- Respond to and follow up on technological incidents.
- Coordinate maintenance activities and solutions with external providers.
- Manage user accounts, profiles and access rights.
- Participate in implementations, testing and platform enhancements.
- Validate system closures and generate reports.
- Track SLA compliance and operational indicators.
Required profile
- Degree in Systems Engineering, Computer Science or a related field.
- At least 3 years of experience in system or platform administration.
- Experience with transactional platforms, POS or payment media.
- Availability to handle critical incidents as needed.
Required skills
- SQL Server and/or Oracle database knowledge.
- Understanding of networking concepts.
- Proficiency with Windows Server and Linux operating systems.
- Familiarity with POS devices and transaction processing.
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HappyMondays.com.gt
Guatemala
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