Representante de Servicio al Cliente – Logística Internacional

About the role

We are looking for a Customer Service Representative who is passionate about delivering exceptional experiences and building trusted relationships with our clients in the international logistics and transportation sector.

Key responsibilities

• Provide personalized, timely assistance to customers across import, export and transportation processes.
• Build confidence and trust through clear, empathetic communication.
• Resolve client inquiries and issues efficiently in a fast‑paced environment.
• Maintain accurate records and follow‑up on all customer interactions.
• Collaborate with internal teams to ensure seamless service delivery.

Required profile

• University degree in International Trade, Business Administration, International Relations or a related field.
• Experience in customer service, preferably within international transport, logistics, foreign trade or supply chain.
• Strong written and oral communication skills with excellent spelling.
• Ability to negotiate persuasively and work under pressure while managing multiple priorities.
• High level of empathy, client orientation, organization and attention to detail.
• Intermediate or advanced English is desirable.

Required skills

• Proficiency in Microsoft Office (Excel, Word, Outlook).

What we offer

• Employment with a leading, well‑established logistics and international transport company.
• Job stability and opportunities for professional growth.
• Continuous development and learning in international commerce.
• Collaborative, highly professional team environment.
• Life and medical expense insurance.
• Monday‑to‑Friday work schedule.