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Competences
Experience
Operations & Technology Coordinator
SAF Medical Complex & Eid Clinic
2023-01 -
Coordinates day‑to‑day operational and administrative activities across clinic functions, managing staff assignments, shift coverage and service readiness. Oversees supplier communication, quotations, purchasing, inventory and invoice workflows while supporting facilities and service readiness. Maintains expense and revenue records, tracks operational KPIs and prepares cost, cash‑flow and budget‑control reports for senior decision‑making. Manages ERP and invoicing workflows, network access, technical support, website and digital marketing activities. Supports clinic expansion, workflow organization, patient‑experience follow‑up and MOH/CBAHI operational readiness, ensuring coordination between clinical, administrative, financial and technical teams.
IT & Digital Transformation Manager / Professional Trainer
Future Paths Higher Training Institute
2025-02 - 2026-02
Managed applications and Moodle LMS, controlling user access, digital transformation initiatives, automation, reporting and information security within virtualized/cloud‑hosted environments. Developed and delivered professional training in business, technology and digital skills, administered Moodle content and provided technical support. Enhanced the institute's digital presence through LMS management and support of online communication platforms.
Progressive Roles in Technical Administration, Technology Leadership & Cross‑Functional Operations
Wesam Al‑Ettihad Group
2014-01 - 2025-01
Started with project‑based support in 2013 and joined the technical department in 2014, providing technical administration, infrastructure management and cross‑functional operational support across Sudan and Saudi Arabia. Led initiatives in IT operations, vendor management, process improvement and capacity building, contributing to sustained business continuity and operational efficiency throughout the tenure.
Langues
Arabic
native
English
fluent
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