Business Analyst – Training Transformation

About the role

The Business Analyst, Training Transformation will ensure every initiative in the training transformation program is data‑driven, rigorously measured, and clearly communicated. You will conduct quantitative and qualitative analyses, build reporting infrastructure, and deliver visualizations that support decision‑making for project managers, the program manager, and senior leadership.

Key responsibilities

• Perform numerical and statistical analysis to support training transformation initiatives.
• Calculate and track KPIs such as time savings, cost reductions, efficiency gains, and gross‑margin impact.
• Analyze operational data to quantify before/after impacts of changes.
• Document current‑state training workflows using process‑mapping techniques (e.g., swim‑lane diagrams, value‑stream maps).
• Identify inefficiencies and support the design of future‑state processes with Project Managers and Training SMEs.
• Design and build reporting instruments and ensure reliable data pipelines in partnership with IT and Operations.
• Define data‑governance standards and maintain consistent metric definitions across workstreams.
• Create and maintain real‑time dashboards and visualizations that make complex data accessible to diverse audiences.

Required profile

• Strong analytical mindset with experience in quantitative and qualitative analysis.
• Proven ability to design and maintain reporting infrastructure and KPI measurement systems.
• Experience documenting and improving business processes through mapping methodologies.
• Ability to collaborate with cross‑functional teams, including Project Managers, SMEs, and senior leadership.

Required skills

• Data analysis
• KPI measurement
• Process mapping
• Dashboard development
• Data visualization