Security Operations Engineer

About the role

The Security Operations Engineer will design, integrate, monitor and support digital networking and cybersecurity solutions for Tigo's clients. You will work with firewalls, SD‑WAN, SD‑LAN, load balancers and other services, ensuring continuous protection and availability.

Key responsibilities

• Implement, integrate, monitor and support remote professional and managed services for digital products.
• Monitor cybersecurity events and alerts, identify threats, vulnerabilities or anomalous behavior, and follow up appropriately.
• Manage vulnerability lifecycle: identification, analysis, prioritisation and mitigation.
• Participate in security assessments and ethical‑hacking activities to proactively discover risks.
• Handle cybersecurity incidents: initial analysis, documentation, escalation and resolution.
• Document solutions, incidents and configuration changes to improve service quality and security.
• Test implemented services against quality standards and maintain detailed records of configurations, alarms and incidents.
• Adapt to a dynamic monitoring environment, adjusting priorities and schedules as needed.

Required profile

• Engineering degree in electricity, electronics, systems, telecommunications or a related field.
• At least 2 years of proven experience in cybersecurity, monitoring, implementation, operation or support of digital services.
• Familiarity with firewalls, SD‑WAN, SD‑LAN, load balancers and cybersecurity monitoring tools.

Required skills

• Firewall configuration and management
• SD‑WAN and SD‑LAN technologies
• Load balancer administration
• Vulnerability Management processes
• Ethical hacking concepts
• Cybersecurity incident response
• Security monitoring and alert handling

What we offer

• Opportunity to work on challenging projects in a fast‑growing telecom environment.
• Collaborative team culture focused on innovation and community impact.
• Professional development and career growth opportunities.