Technical Sales Consultant – Guatemala

About the role

We are looking for a Technical Sales Consultant to join TELUS Digital’s team in Guatemala. The role blends technical expertise with sales acumen, helping Canadian business customers adopt connectivity, unified communications, SD‑WAN and cyber‑security solutions.

Key responsibilities

• Provide low‑to‑medium complexity technical design and implementation for solutions such as Business Internet, GPON, MS Teams/O365 bundles, SD‑WAN (TMNE, GoCo) and managed security services.
• Collaborate with sales professionals, internal operations and delivery teams throughout the solution development lifecycle.
• Manage end‑to‑end solution development and handle day‑to‑day customer requests, including moves, adds and changes (MACs).
• Translate technical benefits into business value for customers and internal stakeholders.

Required profile

• Bachelor’s degree in Computer Science, Information Science, Engineering or a related field.
• Minimum 3 years of experience in a technical sales or sales‑engineering role.
• Fluent in English (B2) and French (B2), with strong written and oral communication.
• Ability to work independently, manage ambiguity and adapt to changing customer needs.
• Customer‑first mindset, solid decision‑making and relationship‑building skills.

Required skills

• Business Internet, High‑Speed Internet Access, GPON.
• Unified Communications – Business Connect, Microsoft Teams, Office 365.
• Software‑Defined WAN – TMNE Bundle, GoCo SD‑WAN.
• Cyber‑Security – Managed Detection Response, Pen‑testing, Email Protection, Managed Awareness.
• Proficiency with Google Workspace (Google Suite).

What we offer

• Opportunity to work on innovative telecom solutions for a leading North‑American provider.
• Flexible work arrangement (onsite and remote) based on business needs.
• Professional development and exposure to a multi‑disciplinary team.