Analista de Despacho y Rutas – Última Milla

About the role

The Dispatch and Route Analyst will join the Operational Control Tower for a Walmart project in Guatemala. You will monitor delivery routes, coordinate drivers, and manage real‑time incidents to ensure efficient last‑mile operations.

Key responsibilities

• Track and analyze daily delivery routes using mapping tools.
• Coordinate pilots/drivers and resolve on‑site issues promptly.
• Maintain real‑time incident logs and communicate updates to stakeholders.
• Support the planning of route adjustments to meet service level agreements.

Required profile

• Complete high school education (Diversificado completo).
• Experience in logistics, dispatch, transportation or last‑mile delivery.
• Strong organizational, analytical and detail‑oriented abilities.
• Ability to work under pressure, make quick decisions and adapt to rotating schedules, including weekends and holidays.

Required skills

• Proficiency with Google Maps for route navigation.
• Advanced use of Microsoft Excel for data tracking and reporting.

What we offer

• Base salary of Q4,057.95 plus a Q250 bonus (total Q4,307.95) paid monthly.
• Legal payroll with statutory benefits.
• Transportation allowance based on operation needs.
• Potential remote work depending on performance and goal achievement.