Insurance Associate (Spanish) – Guatemala

About the role

Savvital is looking for a detail‑oriented Insurance Associate who is fluent in Spanish to support the daily operations of a US‑based insurance agency. The role blends commercial quoting, policy renewals, health insurance administration, and general office support in a fast‑paced environment.

Key responsibilities

• Review inbound prospect files and compile E&O, D&O, and Cyber Liability applications.
• Complete ACORD applications for Workers’ Comp and general commercial P&C and upload underwriting packets to carrier portals.
• Monitor renewal alerts, order loss runs, verify payroll and revenue, and coordinate with surplus‑lines brokers.
• Manage group health censuses, run health insurance quote comparisons, and track open‑enrollment timelines.
• Answer office calls, collect new client information, set up files, and send electronic welcome packets.
• Track renewal dates, send notices, collect updated documents, and assist with payment collection and EFT/ACH setup.

Required profile

• 2+ years supporting a US‑based independent insurance agency with commercial quoting and renewal experience.
• Vertafore QQCatalyst proficiency required.
• Experience with major P&C, professional liability, and health carrier portals strongly preferred.
• Working knowledge of ACORD forms, loss runs, E&S compliance, cyber/professional supplements, and health census data.

Required skills

• Vertafore QQCatalyst
• ACORD forms

What we offer

• Base salary: market competitive.
• Allowances for internet, electricity, and wellbeing.
• Medical insurance.
• Performance‑based bonuses, annual increments, and company‑wide success bonuses.