Senior Business Developer

About the role

Pronto BPO is expanding and seeks a strategic Senior Business Developer to lead commercial growth across the United States, Guatemala, Honduras, and El Salvador. Based in Guatemala, you will drive the full sales cycle and shape market entry strategies.

Key responsibilities

• Own end‑to‑end sales processes: prospecting, lead qualification, proposal presentation, negotiation, and contract closure.
• Design and execute Go‑to‑Market plans for North and Central American markets.
• Build and maintain executive relationships with C‑Level, Directors, and VPs of target companies.
• Monitor industry trends, analyze competitors, and identify new BPO service opportunities.
• Collaborate with Operations, Finance, and HR to ensure proposal viability and smooth client onboarding.
• Maintain CRM data, provide accurate sales forecasts, and report KPIs to senior management.

Required profile

• Minimum 5 years of proven experience in Business Development, B2B sales, or commercial consulting.
• Fluent in English and Spanish, both written and spoken.
• Strong negotiation, executive presentation, and strategic thinking abilities.
• Bachelor’s degree in Business Administration, Marketing, Commercial Engineering or related field; postgraduate studies are a plus.
• Willingness to travel occasionally within the region and to the United States.

Required skills

• Proficiency with CRM platforms such as Salesforce or HubSpot.
• Experience using prospecting tools like LinkedIn Sales Navigator.

What we offer

• Hybrid work model with office base in Guatemala.
• Highly competitive compensation (base salary + performance commissions).
• Opportunities for professional growth within a multinational-backed company.
• Dynamic, collaborative, high‑impact work environment.