Technical Sales Consultant - El Salvador & Guatemala

About the role

The Technical Sales Consultant will act as a sales engineer for TELUS, supporting customers in El Salvador and Guatemala. You will combine technical expertise with a customer‑first mindset to design, propose and implement solutions across connectivity, unified communications, SD‑WAN and cyber‑security.

Key responsibilities

• Leverage deep knowledge of solution areas such as Business Internet, GPON, MS Teams/O365, SD‑WAN (TMNE, GoCo) and cyber‑security services (Managed Detection Response, Pentesting, Email Protection, Managed Awareness).
• Collaborate with sales professionals, internal operations and delivery teams throughout the solution development lifecycle.
• Manage end‑to‑end solution design and execution, handling day‑to‑day customer requests including Moves, Adds and Changes (MACs).
• Provide technical guidance, create proposals and articulate both technical and financial benefits to customers.
• Support daily business execution and ensure alignment with TELUS tools and processes.

Required profile

• Schedule flexibility and ability to work both onsite and remotely.
• Strong decision‑making, independent work style and comfort in a fast‑paced environment.
• Customer‑first mindset with proven relationship‑building skills.
• Excellent written and verbal communication in English (B2) and French (B2).
• Self‑development orientation and ability to manage ambiguity.

Required skills

• Business Internet, High Speed Internet Access, GPON.
• Business Connect, Microsoft Teams, Office 365.
• SD‑WAN (TMNE Bundle, GoCo SD‑WAN).
• Managed Detection Response, Pentesting, Email Protection, Managed Awareness.
• Google Suite.

What we offer

• Opportunity to work on diverse telecom projects across two countries.
• Collaborative environment with internal and client teams.
• Continuous learning and professional development.