Technical Support Engineer

About the role

We are looking for a Technical Support Engineer to provide expert assistance for our web and mobile applications. The role is fully remote and offers stable, professional‑service based employment.

Key responsibilities

• Deliver technical support for web and mobile applications, diagnosing and resolving issues.
• Work with GraphQL or REST APIs in production environments.
• Support front‑end projects built with React‑based frameworks such as Gatsby.js or Next.js.
• Assist backend teams using NestJS or equivalent Node.js frameworks.
• Collaborate on cloud‑related tasks (AWS) and containerised environments (Docker, Kubernetes) when needed.
• Participate in test automation using tools like Playwright, Cypress, or Jest.

Required profile

• Fourth‑year Systems Engineering student or a university degree in a technology‑related field.
• Minimum of 2 years proven experience in technical support for web and/or mobile applications.

Required skills

• GraphQL or REST API experience.
• React‑based front‑end frameworks (Gatsby.js, Next.js, or similar).
• NestJS or equivalent Node.js backend frameworks.
• Familiarity with AWS, Docker, and Kubernetes (nice to have).
• Experience with test automation tools such as Playwright, Cypress, or Jest (nice to have).

What we offer

• Payment for professional services.
• Fully remote work arrangement.
• Job stability.