Vacation Booking Coordinator

About the role

We are seeking an organized, customer‑focused Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements tailored to their preferences. The role blends client communication, online research, reservation coordination, and follow‑up, ensuring a smooth planning experience.

Key responsibilities

• Communicate with clients to understand vacation preferences, requests, and requirements.
• Research accommodations, transportation, activities, and other services.
• Assist with coordinating reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with important information and updates.
• Handle modifications and special requests.
• Maintain organized client and reservation documentation.
• Follow up on outstanding details and upcoming arrangements.
• Coordinate with service providers when additional support is needed.
• Offer professional support throughout the planning and booking process.

Required profile

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer‑focused attitude.
• Comfortable researching information and options online.
• Ability to manage multiple client requests.
• Proficiency with email, online systems, and digital platforms.
• Strong problem‑solving and follow‑up abilities.
• Previous experience in customer service, hospitality, reservations, or planning is helpful but not required.

What we offer

• Fully remote work environment.
• Comprehensive onboarding and training.
• Ongoing learning and professional development.
• Access to professional tools and resources.
• Continuing education opportunities.
• Supportive team environment.