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Account Manager – New Business

Ericsson · Guatemala

🇬🇧 English

Description du poste

About the role

Ericsson is seeking an Account Manager – New Business to drive profitable growth by identifying and securing new commercial opportunities with existing and prospective customers. You will expand Ericsson’s market footprint, develop innovative telecom solutions, and build senior‑level relationships that position Ericsson as a trusted partner for digital transformation.

Key responsibilities

  • Position Ericsson as the leading telecom provider in the market, shaping trends and delivering the company’s vision.
  • Own and manage a qualified sales pipeline across products, solutions, and services for strategic accounts.
  • Identify, qualify, and prioritize high‑impact opportunities using deep customer and market insights.
  • Evaluate and establish partnerships (sell‑through, sell‑with) to enter new markets beyond traditional MNO business.
  • Lead complex end‑to‑end sales cycles from opportunity identification to executive negotiation and closing.
  • Build and strengthen relationships with senior decision‑makers, aligning Ericsson solutions with customer transformation agendas.
  • Orchestrate virtual account and pursuit teams (finance, delivery, legal, solution teams, partners) to create competitive, compliant, and profitable deals.
  • Contribute to customer success by ensuring delivered solutions generate measurable value and new business references.

Required profile

  • Strong understanding of technology, IT and telecom business environments with relevant industry connections.
  • Self‑driven attitude for new business development and pipeline ownership in complex B2B settings.
  • Proven ability to lead and close multi‑stakeholder deals with advanced negotiation and commercial management skills.
  • Excellent executive communication, storytelling and presentation capabilities.
  • High stakeholder engagement and agility in dynamic, ambiguous environments.
  • Collaborative leader who mobilises cross‑functional and virtual teams to win new business.

Required skills

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    Ericsson

    Guatemala