Asistente de Servicios Bancarios - Oficina Central Zona 9
Bantrab · Guatemala
Description du poste
About the role
The Banking Services Assistant works in the central office, performing administrative and operational tasks that support the business centre. The role involves informing and promoting the institution’s financial products, delivering personalized service to clients, and ensuring that banking transactions are processed correctly in authorized systems.
Key responsibilities
- Carry out administrative and operational activities within the business centre.
- Provide information and promote financial services and products offered by the institution.
- Deliver personalized assistance to customers and handle their inquiries and requests.
- Process banking operations and transactions accurately in authorized systems.
- Maintain compliance with institutional norms, policies and strategies.
- Manage filing, control and cleansing of data.
Required profile
- High‑school level education (diversified graduate).
- Experience handling client queries and requirements.
- Experience in file management, data control and data cleansing.
- Strong interpersonal relations, organization and attention to detail.
- Sales orientation.
Required skills
- Basic proficiency with MS Office.
What we offer
- Benefits beyond statutory requirements.
- Continuous training and learning opportunities.
- Succession planning program.
- Access to medical clinics.
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Bantrab
Guatemala