Jefe de Agencia – Liderar equipos y resultados comerciales
BAC · Guatemala
Description du poste
About the role
The Agency Manager will lead the full operation of the agency, ensuring compliance with administrative, operational and service processes while driving commercial growth. The role focuses on building high‑performance teams that deliver exceptional customer experiences and meet business targets.
Key responsibilities
- Oversee daily agency operations and guarantee adherence to established processes.
- Develop and execute strategies to grow the portfolio of financial products.
- Manage credit placement, client acquisition and portfolio administration.
- Set and achieve business objectives and performance metrics.
- Coach and develop teams to deliver excellence in service and results.
Required profile
- Degree in Business Administration, Finance, Accounting or a related field (preferred).
- Proven leadership experience managing work teams.
- Strong knowledge of financial products, credit placement and portfolio management.
- Result‑oriented with a focus on customer service and long‑term relationship building.
Required skills
What we offer
- Competitive salary with a performance‑based bonus scheme.
- Additional benefits beyond statutory requirements.
- Opportunities for professional development within a leading regional organization.
- Continuous training and development programs.
- A work environment that promotes innovation, leadership and talent growth.
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BAC
Guatemala