Jefe de Seguros de Personas

About the role

The Head of Personal Insurance will lead the end‑to‑end management of medical expense and life insurance claims, ensuring high‑quality service and regulatory compliance. This senior position drives strategy, oversees payment processes, and supports the company’s purpose of improving wellbeing for all.

Key responsibilities

• Direct the analysis, authorization and settlement of medical and life insurance claims.
• Manage direct payment and reimbursement processes.
• Supervise medical care and telemedicine programs.
• Define and implement strategies to control claim frequency and severity.
• Ensure compliance with technical and legal business guidelines.
• Monitor performance indicators and drive continuous process improvement.

Required profile

• University degree in Insurance, Medicine, Business Administration, Law, Social Sciences or related field; postgraduate studies in Insurance preferred.
• Proven experience leading medical expense or life insurance claim teams.
• Experience in claim authorization, analysis, and loss control.
• Strong background in stakeholder management with clients, brokers, medical providers and regulators.

Required skills

What we offer

• Permanent contract with statutory benefits and additional perks.
• Life and medical insurance coverage.
• Flexible, collaborative work environment focused on continuous learning.
• Opportunities for professional development and leadership guidance.