Junior Financial Crimes Investigator

About the role

You will join TELUS Digital as a Junior Financial Crimes Investigator, analysing fraud and KYC cases to protect the platform. Working with modern cyber‑investigation tools, your findings will directly influence platform security and compliance.

Key responsibilities

• Review dispositions from front‑line agents and verify the accuracy of prior research.
• Conduct risk evaluations of escalated cases and decide whether to close or forward them to Compliance Officers.
• Utilise global legal and cybersecurity platforms for user identification checks and to flag debit/credit‑card fraud.
• Document narratives and decision rationales, highlighting red flags identified during investigations.
• Perform investigative research on individuals, entities, or events using public records, OSINT, vendor systems, and other tools.
• Analyse customer identification, business operations, KYC information, and transaction history.
• Identify gaps in current defenses, propose policy updates, and track fraud trends with data‑visualisation tools.
• Support ad‑hoc projects, regulator inquiries, and compliance‑related matters.

Required profile

• Fluency in English (minimum B2 level).
• At least 1 year of experience in financial crimes, fraud, AML compliance or a related field.
• Ability to work under pressure and meet time‑budget constraints.
• Strong investigative and analytical mindset with proven problem‑solving abilities.
• Experience writing clear, concise case notes or narrative reports.

Required skills