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Auxiliar de Servicio al Cliente y Facturación

Grupo Printer Guatemala · Guatemala

🇪🇸 Español
Excel

Job description

About the role

We are looking for a motivated Customer Service and Billing Assistant to support our special‑client invoicing process and maintain continuous communication with contracted customers. The role involves handling VIP client inquiries, verifying contract conditions, and delivering phone‑based support while striving to meet performance targets.

Key responsibilities

  • Prepare invoices for special customers.
  • Maintain constant communication with contracted clients.
  • Track and resolve client requests.
  • Review and verify contract terms and conditions.
  • Provide service to VIP customers and internal departments.
  • Handle client interactions via telephone.
  • Focus on achieving set goals and targets.

Required profile

  • University student in the second year of a related field.
  • Intermediate proficiency in Excel.
  • Strong interest in customer service and teamwork.
  • Goal‑oriented mindset.
  • Effective phone communication skills.

Required skills

  • Excel (intermediate level)

Questions fréquentes

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Published 1 month ago

Expires 2 weeks from now

18 views · 0 interested

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Grupo Printer Guatemala

Guatemala