Ejecutiva de Relación – Cuenta Empresarial

About the role

We are looking for a proactive Relationship Executive to manage and grow our corporate client portfolio in Guatemala City. You will act as the main point of contact for business customers, ensuring personalized service and identifying new business opportunities.

Key responsibilities

• Coordinate and attend client meetings to understand needs and propose solutions.
• Identify cross‑selling and upselling opportunities within existing accounts.
• Track client requests, resolve service incidents, and follow up on open issues.
• Prepare commercial performance reports and keep internal systems up to date.
• Collaborate with internal departments to deliver an integrated service experience.

Required profile

• Strong commercial mindset with experience in managing corporate accounts.
• Excellent interpersonal and negotiation skills.
• Highly organized, able to prioritize multiple accounts and tasks.
• Proactive attitude, team player, and willingness to learn.

Required skills

• Advanced user of Microsoft Excel.
• Proficient with Microsoft PowerPoint.
• Experience using a Customer Relationship Management (CRM) system.

What we offer

• Full‑time, onsite position in a collaborative environment.
• Opportunities for professional development and continuous learning.