Operador de Monitoreo – Central 24

About the role

The Monitoring Operator works in the 24‑hour control center, continuously supervising security and alarm systems. The main goal is to detect any abnormal situation and provide a fast, appropriate response according to established protocols.

Key responsibilities

• Monitor CCTV, alarm and GPS tracking systems in real time.
• Identify irregular events and trigger the correct escalation procedures.
• Maintain accurate logs of incidents and actions taken.
• Coordinate with field security agents and emergency services when required.
• Work rotating day and night shifts to ensure 24‑hour coverage.

Required profile

• High‑school graduate (diversified level).
• No prior experience required; training will be provided.
• Residence in Boca del Monte or nearby areas.
• Availability for rotating shifts, including night work.

Required skills

What we offer

• 80 % scholarship with Universidad Galileo for a virtual Business Administration degree.
• All statutory benefits (IGSS, IRTRA, 14th bonus, Aguinaldo).
• Medical clinic, pharmacy and cafeteria on site.
• Free parking for cars and motorcycles.
• Recreational areas and a savings cooperative with various perks.
• Clear career‑growth path and indefinite contract.