Servicio al cliente – Plaza Mar Zona 14

About the role

The Customer Service Associate will welcome and assist visitors at the Plaza Mar branch, ensuring a pleasant experience while handling orders, payments, and product information.

Key responsibilities

• Greet and advise customers throughout their visit.
• Take and prepare orders according to established standards.
• Provide information on products, toppings, promotions and available options.
• Process payments and manage various payment methods accurately.
• Maintain a courteous attitude and resolve customer questions or issues, escalating to the manager when needed.
• Keep the customer area clean, organized and well‑stocked.
• Follow hygiene, food‑handling and cleaning procedures.
• Verify product presentation and quality before delivery.
• Assist with receiving, storing, and inventory control of products and supplies.
• Meet sales targets and service performance indicators.
• Support other operational activities of the branch as required.

Required profile

• Friendly and proactive attitude toward customers.
• Ability to follow hygiene and food‑safety standards.
• Attention to detail and accuracy in order preparation and payment handling.
• Willingness to work in a fast‑paced retail environment.

Required skills

• Cash and payment‑method handling.
• Inventory management.
• Food safety and hygiene compliance.