Bilingual Customer Service Agent – Up to Q6,700 (Zona 11)
GenteLabora · Guatemala
Description du poste
About the role
The position is for a bilingual Customer Service Agent supporting the Verizon account for Allied Global in Guatemala City. Candidates must speak English at a B2 level and Spanish, and will work on‑site at the Pacific Center in Zona 11. The role follows an afternoon track with training from 3 PM to 10 PM, Monday‑Saturday, and a production schedule that starts between 12 PM and 1 PM, with two rotating days off.
Key responsibilities
Required profile
- Advanced English proficiency (minimum B2) – spoken and written.
- Full on‑site availability at Pacific Center (Zona 11), Guatemala City.
- Customer‑first mindset with strong active‑listening abilities.
Required skills
What we offer
- Total potential earnings up to Q6,700 per month (base Q5,500 + variable Q1,200).
- Paid, world‑class corporate training program.
- Career growth opportunities within a leading telecommunications account.
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GenteLabora
Guatemala
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