Auxiliar Back Office – Soporte Administrativo Bancario

About the role

The Back Office Assistant will support the bank’s administrative processes, ensuring accurate and timely updates of client information. This position works closely with internal control, HR, agencies, and the Ficohsa Express unit to maintain data quality.

Key responsibilities

• Perform administrative tasks generated by business areas, internal control, HR, agencies, and Ficohsa Express.
• Update and verify personal, geographic, and regulatory data for assigned bank clients.
• Coordinate client visits required by the data‑update unit.
• Make phone calls to confirm scheduled client appointments.
• Interact with relevant bank departments involved in the data‑update process.

Required profile

• Completed high‑school education (Diversificado) – mandatory.
• Experience as an operational assistant or in customer service.
• Ability to handle administrative duties in a banking environment.

Required skills

• Proficiency with the Microsoft Office suite.

What we offer

• Life and medical insurance coverage.
• Preferential rates on Group products.
• Additional benefits through partnered educational institutions.
• Opportunity for career growth after one year of service.