Head of Customer and Solutions Marketing (Remote)

About the role

As the Head of Customer and Solutions Marketing you will build and lead a new Customer Marketing function from the ground up, reporting directly to the CMO. You will turn the existing client base and sales collateral into a growth engine while overseeing an experienced team across product marketing, sales collateral, and customer events.

Key responsibilities

• Own product marketing, define positioning and messaging for service lines and new offerings, and maintain competitive intelligence.
• Lead the Sales Collateral and Copywriting teams, set briefing and quality standards, and deliver pitch decks, case studies, one‑pagers and proposals used by Sales.
• Lead Customer Marketing and Events, creating upsell and cross‑sell campaigns, executive events, client references and advocacy programs with revenue targets.
• Build the new function by hiring, defining KPIs such as collateral adoption, influenced pipeline and revenue from existing accounts, and report results to the CMO.
• Partner with Sales leadership to identify win‑rate gaps by segment and close them through messaging, collateral and enablement.

Required profile

• 8+ years of B2B marketing experience, including at least 4 years in a leadership role.
• 3+ years as a Product Marketing Manager or Director, responsible for positioning, messaging and launches.
• Bachelor’s degree in Marketing, Business, Communications, Economics or Engineering.
• Proven experience in customer marketing, upsell/cross‑sell campaigns, client case studies, events, webinars and ABM for existing accounts.
• Strong copy‑management skills, including briefing, editing and quality control of B2B content.

What we offer

• 100 % remote work from anywhere.
• Competitive compensation paid in USD or local currency.
• Hardware and software provided for home office.
• Flexible hours and the ability to create your own schedule.
• Paid parental leave, vacation and holidays.
• Innovative, multicultural environment with the world’s top 1 % tech talent.
• Mentorship, promotion pathways, skill‑development programs and diverse growth opportunities.