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Operador de Telemarketing – Atención al Cliente

AKSARA Development Group · Guatemala

Junior 🇪🇸 Español

Descripcion del puesto

About the role

We are looking for a dynamic, customer‑focused Telemarketing Operator to join our team. You will support lead follow‑up, schedule visits by phone, and ensure post‑visit follow‑up, delivering an exceptional experience for our clients.

Key responsibilities

  • Manage follow‑up of scheduled visits to guarantee client attendance.
  • Maintain effective follow‑up of the assigned portfolio, keeping client information up to date throughout the visit and sales process.
  • Continuously update the database with relevant details from customer interactions.
  • Provide excellent customer service by proactively responding to inquiries and needs.
  • Negotiate convincingly with potential clients, promoting our products and services.

Required profile

  • At least 18 years old.
  • Complete secondary education.
  • Minimum 1 year of experience in telemarketing or sales.
  • Knowledge of sales, preferably in the real‑estate sector.
  • Excellent verbal and written communication skills.
  • Fluency in speaking and ability to hold effective conversations.
  • Proven ability to negotiate and close sales successfully.
  • Strong customer‑service orientation and relationship‑building skills.

Required skills

    What we offer

    • Full‑time schedule: Monday to Friday, 08:00 am – 05:00 pm.

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    Publicado hace 1 mes

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