Operador de Telemarketing – Atención al Cliente
AKSARA Development Group · Guatemala
Description du poste
About the role
We are looking for a dynamic, customer‑focused Telemarketing Operator to join our team. You will support lead follow‑up, schedule visits by phone, and ensure post‑visit follow‑up, delivering an exceptional experience for our clients.
Key responsibilities
- Manage follow‑up of scheduled visits to guarantee client attendance.
- Maintain effective follow‑up of the assigned portfolio, keeping client information up to date throughout the visit and sales process.
- Continuously update the database with relevant details from customer interactions.
- Provide excellent customer service by proactively responding to inquiries and needs.
- Negotiate convincingly with potential clients, promoting our products and services.
Required profile
- At least 18 years old.
- Complete secondary education.
- Minimum 1 year of experience in telemarketing or sales.
- Knowledge of sales, preferably in the real‑estate sector.
- Excellent verbal and written communication skills.
- Fluency in speaking and ability to hold effective conversations.
- Proven ability to negotiate and close sales successfully.
- Strong customer‑service orientation and relationship‑building skills.
Required skills
What we offer
- Full‑time schedule: Monday to Friday, 08:00 am – 05:00 pm.
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AKSARA Development Group
Guatemala
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