People Operations Generalist – Guatemala

About the role

As TopDog Law expands nationally, the People Operations function must grow alongside it. We are looking for a People Operations Generalist based in Guatemala to own the employee experience, manage the full lifecycle, ensure compliance with Guatemalan labor law, and provide backup payroll support.

Key responsibilities

• Administer employee onboarding, labor contracts, off‑boarding, and time‑cards for the Guatemala team.
• Serve as the primary point of contact for employee questions on policy, benefits, and workplace matters.
• Maintain full compliance with the Guatemala Labor Code across hiring, working hours, termination, and pay practices.
• Manage legally mandated benefits such as Aguinaldo, Bono 14, IGSS, and vacation.
• Keep personnel files and records in line with statutory requirements.
• Partner with U.S. People Operations to ensure alignment and consistent processes across locations.
• Identify process gaps, improve workflows, and build scalable systems as the company grows.
• Act as secondary payroll administrator to guarantee accurate, on‑time payroll runs.
• Support culture initiatives, employee engagement events, and internal communications that strengthen connection and collaboration.

Required profile

• Minimum 3 years of experience in Human Resources or People Operations, preferably in a fast‑paced or scaling organization.
• Strong working knowledge of the Guatemala Labor Code and Ministry of Labor compliance requirements.
• Bilingual fluency in English and Spanish, both written and verbal.
• Detail‑oriented, highly organized, and able to handle confidential employee data with discretion.
• Genuine passion for people operations and desire to grow with a rapidly expanding company.

What we offer

• Real ownership from day one to shape People Ops processes as we scale nationally.
• A front‑row seat in a high‑growth company with opportunities to expand your role.
• Hybrid work opportunity after the first 90 days, with a fully remote culture initially.
• All benefits required by Guatemalan law.