Asistente de Servicios al Estudiante

About the role

The Student Services Assistant provides administrative and operational support for academic processes, ensuring student records are accurately managed and that students, faculty, and other university areas receive efficient assistance.

Key responsibilities

• Manage and update physical and digital student files, guaranteeing data quality.
• Organize archives, prepare dossiers, digitize documents, and validate document quality.
• Store records in the university’s document management system.
• Handle student enrollment and re‑enrollment procedures.
• Record grades, issue academic certificates, transcripts, and other official documents.
• Respond to inquiries from students, faculty, and administrative staff regarding academic procedures.
• Generate academic reports and statistics as requested by university authorities.
• Maintain confidentiality and secure handling of information in line with institutional policies.
• Participate in continuous improvement of academic registration processes.
• Perform other tasks assigned by the immediate supervisor.

Required profile

• High school diploma in Sciences and Letters or Computing; technical or undergraduate studies.
• Preferably at least one year of experience in administrative or academic management roles.
• Critical thinking, strong written communication, attention to detail, and organizational skills.
• Commitment to confidentiality, ethics, and professional conduct.

Required skills

What we offer

• Opportunity to work in a leading Guatemalan university with a collaborative environment.
• Professional development and continuous training.
• Engagement in meaningful academic support activities that impact students and the community.