Ejecutivo de Atención Comercial

About the role

The company, a Guatemalan distributor of construction tools, is looking for a Commercial Attention Executive to drive sales, support customers, and generate new business opportunities.

Key responsibilities

• Contact potential and existing customers via phone, chat, and email to promote products.
• Prospect new leads and create sales opportunities.
• Follow up on quotations and commercial inquiries.
• Identify client needs and advise on appropriate tools and solutions.
• Maintain an up‑to‑date database of customers and prospects.
• Coordinate opportunity tracking with the sales team.
• Prepare management reports and sales results.
• Strengthen client relationships through professional, service‑oriented support.

Required profile

• Minimum 1 year experience in telemarketing, phone sales, or customer service.
• High‑school level education (diversified).
• Availability to work weekends.
• Strong verbal communication and negotiation abilities.
• Customer‑focused mindset with goal‑driven attitude.
• Proactive, organized, and capable of diligent follow‑up.
• Experience in industrial, hardware, or construction‑related product sales is a plus.

Required skills

• Microsoft Office
• Excel

What we offer

• Professional development and growth opportunities.
• Stable, collaborative work environment.
• Statutory benefits.
• Base salary plus performance‑based incentives.