Junior Transaction Analyst
TELUS Digital · Guatemala
Description du poste
About the role
As a Financial Crimes Investigator, you will conduct an in‑depth analysis on cases associated with fraud and know‑your‑customer (KYC) policies and procedures. The candidate will develop and support complex fraud investigation activities to maintain trust in the platform.
Key responsibilities
- Review dispositions from front‑line agents of potential bad actors and verify accuracy of previous research.
- Conduct risk evaluations of escalated cases and decide whether to close or forward them to Compliance Officers.
- Utilize global legal and cybersecurity platforms to supplement user identification checks and detect debit/credit‑card fraud red flags.
- Carry out investigative and intelligence research of individuals, entities, or events through public records, OSINT, vendor systems, or other tools.
- Analyze customer identification, business operations, KYC information, and transaction history to spot unusual activity.
- Identify trends in recurring fraud violations and work with cross‑functional partners to improve policies and training.
Required profile
- Fluency in English (minimum B2 level).
- Minimum 1 year of experience with financial crimes and compliance (preferred over 1.5 years in law enforcement, fraud, AML, or related fields).
- Ability to work under pressure and meet time‑budget constraints.
- Strong investigative skills and an analytical mindset with proven problem‑solving ability.
- Proactive attitude toward recommending and drafting updates to policies and procedures.
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TELUS Digital
Guatemala
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