Oficial de Correspondencia – Zona 10

About the role

The Correspondence Officer will manage and coordinate administrative processes related to the distribution of account statements, financial validation, and document control. The role ensures information quality, internal compliance, and timely service to clients and related areas.

Key responsibilities

• Execute and schedule monthly account statement distribution, guaranteeing accurate and timely delivery.
• Validate requests and manage processes for extra financing via ACH, insurance affiliation, and other operational needs.
• Analyze and follow up on complaints or special cases concerning account statements, providing support to various internal teams.
• Administer and control departmental documentation, including formalization files and invoice processing.

Required profile

• University degree in Engineering, Business Administration, Auditing or related fields.
• Minimum of 1 year experience in banking, call‑center or administrative environments.
• Proficiency with Microsoft Office.
• Excellent customer service orientation.

Required skills

• Microsoft Office

What we offer

• Benefits package including life and medical expense insurance.
• Exclusive advantages such as preferential rates on company products.
• Career growth opportunities after the first year of employment.