Soporte Técnico IT Nivel 1
RodeRotas · Guatemala
Description du poste
About the role
We are looking for an IT Support Technician Level 1 to provide first‑line assistance to internal users. The role involves diagnosing hardware and software issues, handling service requests, and ensuring smooth operation of IT equipment.
Key responsibilities
- Receive and prioritize support tickets via phone, email or ticketing system.
- Diagnose and resolve hardware, software and network problems at the user’s workstation.
- Document solutions and maintain accurate records of incidents.
- Escalate complex issues to higher‑level support teams when necessary.
- Assist with the setup and configuration of new devices and peripherals.
Required profile
- Male, aged between 19 and 35 years.
- High school diploma in computing or currently studying a degree in Computer Engineering or related field.
- Minimum of one year of experience in a technical support position.
- Own a motor vehicle for commuting purposes.
Required skills
What we offer
- Salary of Q.4,500.00 per month.
- Legal benefits as required by local labor law.
- Opportunity for professional growth within the company.
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Aller plus loin
Salaires, guides et recherches au Guatemala.
Salaires par métier
Postulez en 30 secondes
Entrez votre email pour postuler. Un compte sera cree automatiquement.
En continuant, vous acceptez nos conditions d'utilisation.
Deja un compte ? Connexion
Une question sur cette offre ?
Posez-la ici : vous recevrez le récapitulatif de l'offre par e-mail, tout de suite.
Publie il y a 1 mois
Expire dans 3 semaines
21 vues · 0 interesses
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
RodeRotas
Guatemala
Offres similaires
-
Analista de Compras
Imeqmo S.A Guatemala -
AI & Automation Services Lead
Grupo SEGA Guatemala -
IT Support Assistant – Help Desk & Project Coordination
Rausch Sturm LLP Guatemala -
Senior Frontend Engineer
AgileEngine Quezaltenango -
Senior Backend Engineer – Salesforce & AI Automation
AgileEngine Puerto San José