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Customer Care Representative (Hybrid/On‑Site)
IDT Corporation
About the role We are seeking a bilingual Customer Care Representative to join our dynamic team. The role combines hybrid and on‑site work in Zone 4, offering both morning and afternoon schedules. You...
Call Quality Specialist
Rausch Sturm LLP
About the role We are seeking a Call Quality Specialist to ensure collector telephone communications comply with the Fair Debt Collection Practices Act, internal policies, and client guidelines. Repor...
Customer Service Specialist
ICN GUATEMALA
About the role We are looking for a Customer Service Specialist to join our team at ICN Guatemala. The position is based at our facility located at Kilometer 23.6, Carretera a El Salvador and requires...
Call Center Representative
Callsexperts
About the role We are seeking a remote Call Center Representative to manage inbound and outbound calls for our US & Canada insurance market. The role includes handling customer interactions, qualifyin...
About the role We are looking for a customer‑focused professional to join our team as a Customer Service Operations Specialist. In this role you will deliver exceptional service, resolve complex inqui...
Customer Service Analyst - Voice
HCLTech
About the role We are seeking a Customer Service Analyst specialized in voice communications to ensure seamless operation and maintenance of our voice systems. You will monitor performance, troublesho...
About the role Podium is looking for a Product Support Specialist to help its customers in Guatemala City get the most out of its AI‑driven SaaS platform. You will act as the first point of contact, a...
About the role The position is for a bilingual Customer Service Agent supporting the Verizon account for Allied Global in Guatemala City. Candidates must speak English at a B2 level and Spanish, and w...
Agente de Garantías
Pacifiko
À propos du poste Rejoignez Pacifiko.com, une plateforme e‑commerce en pleine expansion au Costa Rica et au Guatemala, et contribuez à offrir une expérience d’achat en ligne de classe mondiale. En tan...
Agent de télémarketing – ventes de services télécom
Millicom (Tigo)
À propos du poste Nous recherchons un(e) agent(e) de télémarketing dynamique pour promouvoir nos services de câble, télévision digitale, internet et téléphonie auprès d’une clientèle potentielle. Vous...
About the role Kafene is looking for a remote Customer Service Agent who is fluent in both Spanish and English. You will be the front‑line contact for our lease‑to‑own customers, helping them navigate...
Atención al cliente
Identity Guatemala
Acerca del puesto Se busca personal para brindar atención y servicio al cliente en la sede de Isla Flores, Petén. El objetivo es garantizar una experiencia cordial, eficiente y orientada a la satisfac...
À propos du poste Rejoignez BAC Guatemala en tant que Chargé(e) de télévente. Vous serez chargé(e) de promouvoir et de placer des produits financiers par téléphone, en répondant aux besoins des client...
Workforce Management Team Leader
TELUS Digital
About the role The Workforce Management (WFM) Team Leader will oversee a dedicated WFM team in Guatemala, ensuring accurate and timely generation of operational reports and tasks. The role involves da...
Temporary Operations Team Leader (Customer Service)
TELUS Digital
About the role The Temporary Operations Team Leader will oversee a group of Customer Service Representatives, ensuring they meet performance metrics, quality standards, and sales targets. This on‑site...
Customer Experience Associate III
Conduent
About the role As a Customer Experience Associate III you will be the front‑line voice for Conduent, handling inbound calls, assessing client needs, and delivering timely resolutions. You will work wi...
Customer Experience Associate I
Conduent
About the role This entry‑level position supports Marriott customers by handling inbound calls, providing information, and resolving issues in a call‑center environment. You will work under close supe...
About the role We are seeking a high‑energy Bilingual Call Centre Agent who can fluently communicate in English and Spanish. The role is fully remote and involves handling a high volume of inbound and...
About the role Join Conduent as a Customer Experience Associate supporting Aetna customers. You will handle inbound calls, assess client needs, and provide timely resolutions while following establish...