Gerente de Membresía

About the role

The Membership Manager will lead efforts to acquire new members, oversee a corporate sales team, and support all membership programs. This role is central to driving membership sales, enhancing customer service, and promoting the co‑branded credit card.

Key responsibilities

• Focus on acquiring new members and managing the corporate sales team.
• Increase membership sales to meet established targets.
• Support customer service standards for new requests, renewals, returns, replacements, and repairs.
• Promote the co‑branded credit card and grow the number of dual‑card holders nationwide.
• Assist the Annual Marketing Plan by distributing campaign materials and training staff.
• Supervise promotional activities across electronic, print, direct, and online channels.

Required profile

• University degree in Marketing, Business Administration or a related field.
• Minimum five (5) years of experience in a similar role, preferably in retail sales.
• Positive attitude toward service and excellent mathematical aptitude.
• Strong communication skills, teamwork, and leadership abilities.
• Own vehicle and ability to work independently and handle stress.

Required skills