Legal Operations Billing Clerk – Guatemala/El Salvador

About the role

The Legal Operations Billing Clerk supports TELUS Digital’s legal team across Guatemala and El Salvador. You will ensure that external counsel invoices are processed accurately, comply with company policy, and are paid on time.

Key responsibilities

• Manage legal billing and enforce the TELUS External Counsel Billing Policy.
• Audit invoices, identify discrepancies and suggest process improvements.
• Respond to billing inquiries promptly and professionally.
• Collaborate with Accounts Payable to resolve payment issues.
• Administer the Legal Tracker e‑billing system, including creating new matters and handling support requests.
• Monitor the Legal Operations mailbox and support related projects.

Required profile

• Bachelor’s degree preferred or a paralegal certificate with equivalent experience.
• 1‑2 years of experience in legal billing, finance or e‑billing applications.
• Strong written communication and problem‑solving abilities.
• Detail‑oriented, proactive and able to meet tight deadlines.

Required skills

• SAP
• Legal Tracker
• Microsoft Office (Word, Excel, PowerPoint)
• Electronic signature and cloud‑storage tools

What we offer

• Flexible work arrangements (onsite, remote or hybrid) based on business needs.
• Opportunities to work with a diverse, technology‑focused team.