Recepcionista
Grupo Apolo · Guatemala
Description du poste
About the role
We are looking for a professional Receptionist to provide personalized, high‑quality service to clients and visitors. The role involves managing visitor flow, offering information about the premises, and supporting various administrative tasks.
Key responsibilities
- Register and control visitor access, ensuring proper entry procedures.
- Guide clients and visitors, providing information on facilities and services.
- Answer and route telephone calls to the appropriate departments.
- Coordinate the use of the service elevator for moving furniture and equipment.
- Handle messenger requests and monitor their execution.
- Request quotations and assist with administrative purchases.
- Organize maintenance, cleaning, and order of assigned areas.
- Follow up on administrative processes and required documentation.
- Liaise with suppliers and support staff for service and maintenance execution.
- Maintain an excellent experience for clients, visitors, and users.
Required profile
- Graduated as Office Secretary or a related field.
- Minimum 2 years experience as a Receptionist, Customer Service Assistant, or similar role.
- Experience in face‑to‑face and telephone customer service.
- Availability to work a half‑day on Saturdays.
Required skills
- Microsoft Office (including Excel).
- PBX telephone system management.
- CRM usage.
What we offer
- Additional benefits beyond statutory requirements.
- Job stability.
- Opportunities for professional growth and development.
- Excellent work environment with continuous training.
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Grupo Apolo
Guatemala
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