Receptionist & Customer Service Assistant – Zona 10

About the role

We are looking for an organized, proactive, and service‑oriented individual to manage front‑desk operations and provide excellent customer support. The role involves interacting with clients, intermediaries, suppliers, and visitors both in person and by phone, while handling insurance‑related documentation.

Key responsibilities

• Greet and assist clients, intermediaries, suppliers, and visitors, providing accurate information and guidance.
• Receive, review, and route documentation and requests related to policies, bonds, and other insurance procedures.
• Accurately record and process client information, ensuring high data quality.
• Track and follow up on requests, complaints, and requirements, coordinating with relevant departments.
• Maintain organized records of documentation, agents, and assigned administrative processes.

Required profile

• At least 1 year of experience in reception or supplier payment handling.
• University student status is desirable.
• Strong attention to detail, organization, and responsibility.
• Excellent customer service and communication skills.
• Availability to work Monday‑Friday, 8:00 am – 5:00 pm.

Required skills

• Intermediate proficiency with Microsoft Excel.
• Intermediate proficiency with Microsoft Word.
• Intermediate proficiency with Microsoft PowerPoint.
• Ability to work with PDF documents.

What we offer

• Life and medical insurance.
• Preferential rates on banking and insurance products of the group.
• Opportunities for professional growth and development.
• Exclusive benefits and partnerships with educational institutions.