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Training Coordination Specialist

TELUS Digital · Guatemala

🇬🇧 English

Job description

About the role

The Learning Coordinator serves as the engine room of the CSD Learning Solutions team, handling the logistics, scheduling, and tracking of safety and technical training for field technicians and managers. This fast‑paced position requires strong organizational abilities and a proactive mindset to improve learning delivery.

Key responsibilities

  • Manage and prioritize high‑volume training requests for safety, product, service, and technician training initiatives.
  • Oversee scheduling, curriculum execution, and tracking of new‑hire onboarding programs in close alignment with hiring managers.
  • Maintain and update training items within the TeamHub LMS, responding to internal developer requests.
  • Act as primary liaison for the CSD Learning Solutions Project Manager, coordinating all training activities.
  • Provide rapid, professional support through the CSD Scheduling Inbox, addressing manager and technician inquiries.
  • Identify and implement workflow improvements, leveraging AI tools such as Gemini, FueliX, or other approved solutions to automate routine tasks.

Required profile

  • Flexible schedule with ability to work both onsite and remotely.
  • Strong multitasking, bias for action, and ability to pivot quickly.
  • Excellent stakeholder management with clear, empathetic communication.
  • Innovative mindset eager to experiment with generative AI and digital tools.
  • Elite organizational skills and attention to detail.
  • Technical savviness and quick learning of new systems.

Required skills

  • Experience with TeamHub LMS or similar learning management systems.
  • Familiarity with AI productivity tools such as Gemini or FueliX.

What we offer

  • Dynamic, technology‑driven environment.
  • Opportunities to shape learning processes and adopt AI innovations.

Questions fréquentes

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Published 1 month ago

Expires 1 week from now

37 views · 0 interested

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TELUS Digital

Guatemala