Collections Officer – Remote (LATAM)
Smart Apartment Data · Guatemala
Description du poste
About the role
We are seeking an experienced Collections Officer to manage overdue accounts for U.S.-based customers. The role requires persistence, professionalism, and strong English communication.
Key responsibilities
- Manage a portfolio of delinquent/overdue accounts.
- Make outbound calls and send emails to follow up on outstanding payments.
- Handle customer objections and payment delays professionally.
- Negotiate payment arrangements and consistently follow up on commitments.
- Maintain accurate records and work toward daily and weekly collections targets and KPIs.
Required profile
- 2+ years of hands‑on experience in a dedicated collections role, actively managing overdue accounts and negotiating payments.
- Experience handling U.S. or international customer accounts is strongly preferred.
- Strong spoken and written English.
- Comfortable with high‑volume outbound calls and clear, concise communication.
- Ability to work with targets, performance metrics, and demonstrate firm persistence and accountability.
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Aller plus loin
Salaires, guides et recherches au Guatemala.
Salaires par métier
Postulez en 30 secondes
Entrez votre email pour postuler. Un compte sera cree automatiquement.
En continuant, vous acceptez nos conditions d'utilisation.
Deja un compte ? Connexion
Une question sur cette offre ?
Posez-la ici : vous recevrez le récapitulatif de l'offre par e-mail, tout de suite.
Publie il y a 3 heures
Expire dans 1 mois
2 vues · 0 interesses
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
Smart Apartment Data
Guatemala