Agente de Servicio al Cliente – Inglés B2
Professional Business Consulting · Guatemala
Job description
About the role
We are seeking motivated individuals to join a reputable client’s call center team as Customer Service Agents. The role involves handling inbound calls, addressing customer inquiries, and ensuring a high‑quality service experience while meeting performance targets.
Key responsibilities
- Provide customer service and support through phone calls.
- Resolve queries and deliver clear, timely information.
- Follow up on customer requests and requirements.
- Maintain professional communication with customers.
- Achieve the indicators and objectives set for the position.
- Guarantee a quality service experience.
Required profile
- Minimum English proficiency at B2 level (mandatory).
- Excellent communication abilities.
- Strong orientation to service and customer care.
- Immediate availability.
- Full‑time availability.
- Willingness to work rotating schedules that may change weekly.
- Ability to take two rotating days off per week.
Required skills
What we offer
- Base salary.
- Performance bonus (up to an unspecified amount).
- Paid training.
- Opportunities for growth and professional development.
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Published 1 month ago
Expires 1 week from now
60 views · 0 interested
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Professional Business Consulting
Guatemala
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